WEBVTT 1 00:00:12.325 --> 00:00:14.532 Hello and welcome to TreasuryDirect. 2 00:00:14.532 --> 00:00:18.396 Sometimes when creating a new TreasuryDirect account, we can't verify 3 00:00:18.396 --> 00:00:19.867 the information you provide 4 00:00:19.867 --> 00:00:21.983 and a hold may be placed on your account. 5 00:00:22.719 --> 00:00:26.858 Note that this verification is automated and is for your protection. 6 00:00:27.502 --> 00:00:31.273 With this occurs, customer service representatives cannot answer 7 00:00:31.273 --> 00:00:34.584 any questions about what information could not be verified 8 00:00:34.768 --> 00:00:38.632 and why you are required to complete this second step of verification. 9 00:00:39.367 --> 00:00:42.679 You will also not be able to access your account until you complete 10 00:00:42.679 --> 00:00:46.450 this process upon completion of your account application. 11 00:00:46.450 --> 00:00:49.761 You will receive an email providing your account number and stating 12 00:00:49.761 --> 00:00:54.761 that you will need to complete the Form 5444 Account Authorization form. 13 00:00:55.280 --> 00:00:58.959 To be able to access your account in the email you received 14 00:00:58.959 --> 00:01:03.558 will be a link to the FS Form 5444 account authorization. 15 00:01:05.674 --> 00:01:06.870 This form can also be 16 00:01:06.870 --> 00:01:10.549 found by searching for the FS Form 5444 17 00:01:10.733 --> 00:01:13.584 on the TreasuryDirect.GOV home screen. 18 00:01:24.990 --> 00:01:26.278 Once you access the form, 19 00:01:26.278 --> 00:01:29.773 you will follow the instructions located at the top of the first page. 20 00:01:30.325 --> 00:01:33.544 This form requires you to fill out the identifying information, 21 00:01:33.820 --> 00:01:37.407 including your Social Security Number, which is required to proceed. 22 00:01:38.235 --> 00:01:40.351 You will need to complete the entire form 23 00:01:40.351 --> 00:01:43.846 and sign it in the presence of a certifying officer at your bank. 24 00:01:44.490 --> 00:01:47.341 The certifying officer must verify your identity, 25 00:01:47.617 --> 00:01:51.756 certify your signature and affix a seal or stamp on the form. 26 00:01:52.492 --> 00:01:55.620 Note the Notary, Circular 888, 27 00:01:55.620 --> 00:01:58.379 and bank address stamps are not acceptable. Acceptable 28 00:01:59.851 --> 00:02:02.886 stamps include the institution's corporate seal or stamp, 29 00:02:03.346 --> 00:02:06.289 the Treasury-Recognized Medallion stamp, Endorsement 30 00:02:06.289 --> 00:02:09.141 Guarantee stamp or Signature Guarantee stamp. 31 00:02:09.877 --> 00:02:14.752 Examples of these can be found on Page two of the form in the instructions section. 32 00:02:16.039 --> 00:02:18.615 Once the form is filled out, signed and certified, 33 00:02:18.891 --> 00:02:22.754 you will mail it to the address located at the top of the first page. 34 00:02:24.042 --> 00:02:27.353 If all the information is acceptable, you will receive an email 35 00:02:27.353 --> 00:02:29.929 informing you that your account is now unlocked 36 00:02:30.021 --> 00:02:32.320 and you can access your TreasuryDirect account. 37 00:02:32.964 --> 00:02:36.643 And that's it. That is how to fill out the Account Authorization form.